Hi everyone,
Today, I spent the whole afternoon to figure out what was wrong with my CRM Outlook Client !!! My situation is I installed CRM 2011 Outlook Client already. However, for testing CRM 4.0 purpose, I need to install CRM 4.0 Outlook Client also. What I have done is:
- Download CRM 4.0 Outlook Client Setup
- Install it
- Open Configuration Winzard in Microsoft CRM 4.0 Outlook Client
- Run the Configuration Winzard (by putting my CRM 4.0 URL into it)
---> I met this error "Action Microsoft.Crm.Config.Client.InstallPstAction failed. LaunchOutlookInstallerProcess failed" and the installation was fail.
I guessed there is a conflict between CRM 2011 and CRM 4.0 Outlook Client. So I uninstall CRM 2011 Outlook Client and try to run the CRM 4.0 Configuration Winzard again. But the problem is not solved !!!!! In the end, I figured the solution for that. After uninstall CRM 2011 Outlook Client, there is still one file which is not uninstalled and you need to delete it manually. So the steps are:
1. Navigate to C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard directory or C:\Program Files (x86)\Microsoft Dynamics CRM\Client\ConfigWizard directory.
2. Delete the CRMForOutlookInstaller.exe file.
3. Do one of the following options:
- Replace the CRMForOutlookInstaller.exe from the 4.0 client install bits.
- Run a repair on the Dynamics CRM 4.0 Client for Microsoft Office Outlook installation.
- Uninstall and reinstall the CRM 4.0 Client.
4. Run the Configuration Wizard.
So now the installation is good already ! I hope it helps. Thankssss ! :D
Linh
Today, I spent the whole afternoon to figure out what was wrong with my CRM Outlook Client !!! My situation is I installed CRM 2011 Outlook Client already. However, for testing CRM 4.0 purpose, I need to install CRM 4.0 Outlook Client also. What I have done is:
- Download CRM 4.0 Outlook Client Setup
- Install it
- Open Configuration Winzard in Microsoft CRM 4.0 Outlook Client
- Run the Configuration Winzard (by putting my CRM 4.0 URL into it)
---> I met this error "Action Microsoft.Crm.Config.Client.InstallPstAction failed. LaunchOutlookInstallerProcess failed" and the installation was fail.
I guessed there is a conflict between CRM 2011 and CRM 4.0 Outlook Client. So I uninstall CRM 2011 Outlook Client and try to run the CRM 4.0 Configuration Winzard again. But the problem is not solved !!!!! In the end, I figured the solution for that. After uninstall CRM 2011 Outlook Client, there is still one file which is not uninstalled and you need to delete it manually. So the steps are:
1. Navigate to C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard directory or C:\Program Files (x86)\Microsoft Dynamics CRM\Client\ConfigWizard directory.
2. Delete the CRMForOutlookInstaller.exe file.
3. Do one of the following options:
- Replace the CRMForOutlookInstaller.exe from the 4.0 client install bits.
- Run a repair on the Dynamics CRM 4.0 Client for Microsoft Office Outlook installation.
- Uninstall and reinstall the CRM 4.0 Client.
4. Run the Configuration Wizard.
So now the installation is good already ! I hope it helps. Thankssss ! :D
Linh
